In house or Agency, never be afraid to pick up the phone.  Never be afraid to talk to someone.  A phone conversation can be so much more compelling than and inmail or an email.  We all like the personal touch – no matter what level.  That tap on the shoulder that says you are special.  If you are scared of the phone, find out why.

Work with your team/boss/colleagues to overcome that fear.  If you can’t then drop me a line and I will get you picking up the phone.